Cookies
In this section you will find information on what cookies may be set when you visit the Blaby District Council website and if necessary how to reject or delete those cookies.
How cookies work
Cookies are used in our web applications to keep track of your preferences, your logins, enabling the website to run efficiently and collecting data on how people use our website.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device as well as analysing your journey through the site, to help us improve your experience as a user.
These pieces of information are used to improve services for you through, for example:
- Enabling a service to recognise your device so you don't have to give the same information several times during one task
- Recognising that you may already have given a username and password so you don't need to do it for every web page requested
- Measuring how many people are using online services, to help us improve the website
This is done through small files known as cookies. They cannot be used to identify you personally.
A cookie is a small text file usually containing a random and unique identifier that is sent to your browser from a web server and then stored onto your computer's hard drive. They are used to store information about you on your computer.
How to control and delete cookies
Blaby District Council will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings.
We recommend that you allow the cookies we set by this website as they help us provide a better service. If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options. Then add our domain to the list of websites you do not want to accept cookies from.
Under settings, you can also delete individual cookies or any cookies that your browser has stored. You can find more information on how to delete and control cookies at the About Cookies website.
Please be aware that restricting cookies may impact on the functionality of the Blaby District Council website.
Cookies we use on blaby.gov.uk
This is a list of the main cookies set by the Blaby District Council website, and what each is used for:
| Cookie and name | Expires | Purpose |
|---|---|---|
| Google Analytics - _utma | 2 years from being set or updated | This cookie is used to distinguish users and sessions for analytical data reporting |
| Google Analytics - _utmb | 30 minutes from being set or updated | This cookie is used to determine new sessions and visits for analytical data reporting |
| Google Analytics - _utmz | 6 months from being set or updated | This cookie is used to store information on how the user reached our website and the traffic source, for example via a link or search engine for analytical data reporting |
| Google Analytics - _ga | 2 years | This cookie is used to distinguish users for analytical data reporting |
| Google Analytics - _gat_gtag_UA_131259193 | 1 minute | This cookie is used to throttle request rate on the website for analytical data reporting |
| Google Analytics - _gid | 24 hours | This cookie is used to distinguish users for analytical data reporting |
| My Blaby - PHPSESSID | After every session | The cookie is used to remember your address when using the location services on our website |
| CookieControl | 12 months | The cookie is used to remember your decision to the cookie banner acceptance to prevent the same message from appearing |
| Openstreetmap.org - _osm_totp_token | 24 hours | The cookie is used to operate the street map feature in MY Blaby location services |
| My Account - SESSfsauthsession | After every session | The cookie is used to tell if you are logged into your My Account, and will notify you if you are logged in or not at the top of the page |
| __RequestVerificationToken | After every session | The cookie is used to prevent cross-site request forgery |
| Azure - ARRAffinity | After every session | The cookie is used to associate a user to an instance of Azure - this is the website host |
| Azure - ARRAffinitySameSite | After every session | The cookie is used to associate a user to an instance of Azure - this is the website host |
| TiPMix | 24 hours | The cookie is used with Azure to determine which web server a user should be direct to |
| x-ms-routing-name | 24 hours | The cookie is used by Azure to handle traffic during code changes |
This is a list of the main cookies set by Blaby District Council for the Visit Blaby https://www.visitblaby.org.uk/ website, and what each is used for:
| Cookie and name | Expires | Purpose |
|---|---|---|
| Google Analytics - _ga | 2 years | This cookie is used to distinguish users for analytical data reporting |
| Google Analytics - _gat_gtag_UA_131259193_5 | 1 minute | This cookie is used to throttle request rate on the website for analytical data reporting |
| Google Analytics - _gid | 24 hours | This cookie is used to distinguish users for analytical data reporting |
| __RequestVerificationToken | After every session | The cookie is used to prevent cross-site request forgery |
| Azure - ARRAffinity | After every session | The cookie is used to associate a user to an instance of Azure - this is the website host |
| Azure - ARRAffinitySameSite | After every session | The cookie is used to associate a user to an instance of Azure - this is the website host |
This is a list of the main cookies set by Blaby District Council for the My Blaby http://my.blaby.gov.uk/myblaby website, and what each is used for:
| Cookie and name | Expires | Purpose |
|---|---|---|
| Google Analytics - _ga | 2 years | This cookie is used to distinguish users for analytical data reporting |
| Google Analytics - _gat_gtag_UA_131259193_3 | 1 minute | This cookie is used to throttle request rate on the website for analytical data reporting |
| Google Analytics - _gid | 24 hours | This cookie is used to distinguish users for analytical data reporting |
| My Blaby - PHPSESSID | After every session | The cookie is used to remember your address when using the location services on our website |
This is a list of the main cookies set by Blaby District Council for the My Account https://myaccount.blaby.gov.uk/ website, and what each is used for:
| Cookie and name | Expires | Purpose |
|---|---|---|
| Google Analytics - _ga | 2 years | This cookie is used to distinguish users for analytical data reporting |
| Google Analytics - _gat_gtag_UA_131259193_4 | 1 minute | This cookie is used to throttle request rate on the website for analytical data reporting |
| Google Analytics - _gid | 24 hours | This cookie is used to distinguish users for analytical data reporting |
| PHPSESSID | After every session | The cookie is used to remember your address when using the location services on our website |
| AWSALBCORS | 7 days | This cookie is managed by Azure and is used for load balancing |
| APP_LANG | 24 hours | This cookie is used for the language used to view site |
| localtime | After every session | This cookie is used to calculate local time |
This is a list of the main cookies set by the Modern.gov website, and what each is used for:
| Cookie and name | Expires | Purpose |
|---|---|---|
| Google Analytics - _ga | 2 years | This cookie is used to distinguish users for analytical data reporting |
| Google Analytics - _gat_gtag_UA_131259193_1 | 1 minute | This cookie is used to throttle request rate on the website for analytical data reporting |
| Google Analytics - _gid | 24 hours | This cookie is used to distinguish users for analytical data reporting |
| ASP.NET_SessionId | After every session | The cookie is necessary for site functionality. It stores a unique identifier for each visit to retain session state across multiple pages |
| HASH_ASP.NET_SessionId | After every session | The cookie is necessary for site functionality. Is it used to prevent anyone from guessing the session ID |
| _mglogon_ | After every session | The cookie necessary for site functionality. It stores a unique identifier for each visit to retain session state across multiples pages |
| HASH_mglogon_ | After every session | The cookie is necessary for site functionality. It is used to prevent anyone from guessing the session ID |
This is a list of the main cookies for the Blaby Homes https://homes.blaby.gov.uk/ website: https://homes.blaby.gov.uk/pages/cookie-policy
This is a list of main cookies set for Idox https://pa.blaby.gov.uk/online-applications website, and what each is used for:
| Cookie and name | Expires | Purpose |
| Google Analytics - _ga | 2 years | This cookie is used to distinguish users for analytical data reporting |
| Google Analytics - _gat_gtag_UA_131259193_2 | 1 minute | This cookie is used to throttle request rate on the website for analytical data reporting |
| Google Analytics - _gid | 24 hours | This cookie is used to distinguish users for analytical data reporting |
| JSESSIONID | After every session | This cookie is used to maintain users' state across page requests by using a unique identifier for the users' session |
This is a list of the cookies used by the iShare My Maps https://maps.blaby.gov.uk website, and what each is used for:
| Cookie and name | Expires | Purpose |
| ASP.NET_SessionId | 30 days | This cookie is used to identify the browsing session to the server |
| astun | 30 days | This cookie is used to store the version number of the Astun iShare web application |
| astun:baseMap | 30 days | This cookie is used to store the most recently selected base map in My Maps |
| astun:currentLocation | 30 days | This cookie is used to store the most recently set address and its coordinates |
| astun:mapSource | 30 days | This cookie is used to store the overlay configuration in My Maps |
| astun:mapView | 30 days | This cookie is used to store the location and extents of the most recent view of the map in My Maps |
| astun:panelsAccordionStatus | 30 days | This cookie is used to store the last opened panel in My Nearest |
| astun:panelsCollapseStatus | 30 days | This cookie is used to store the collapsed panels in My Maps |
| astun:previousLocation | 30 days | This cookie is used to store the address and its coordinates of the last location in My Maps |
| astun:rLayers_ [profile_identifier] |
30 days | This cookie is used to store the list of layers currently added to the Map Categories panel |
| astun:vLyrs_ish_ [profile_identifier] |
30 days | This cookie is used to store the layers turned on in My Maps |
| atMyCouncil | 30 days | This cookie is used to identify the recent tab visited by the user and changes to the visibility of panels in My House and My Nearest |
| atLocation | 30 days | This cookie is used to store the most recently set address and its coordinates |
| astun: layerPanelOpenGroups |
30 days | This cookie is used to store the layer group expanded in the panel in My Maps |
| myAlerts | 30 days | This cookie is used to store encrypted user logon details |
This is a list of the cookies used by the Council Tax and Business Rates portal, and what each is used for:
| Cookie and name | Expires | Purpose |
| seen_cookie_message | 90 days | This cookie records that you have seen our cookie message |
| NESPW_SESSION | When you close browser | Tracks your current connection to keep you signed in |
| car_workplace_cookie | 24 hours | Identifies the local authority who provides this service |
| car_account_type_cookie | 24 hours | Notes the type of account you're looking at (Council Tax or Business Rates) |
| car_language_cookie | 24 hours | Identifies your language preference |
This is a list of the cookies used by the Benefits portal, and what each is used for:
| Cookie and name | Expires | Purpose |
| seen_cookie_message | 90 days | This cookie records that you have seen our cookie message |
| NESPW_SESSION | When you close browser | Tracks your current connection to keep you signed in |
| cab_workplace_cookie | 24 hours | Identifies the local authority who provides this service |
Tracking users
Our website uses Google Analytics and Microsoft Clarity to track how you use this site, but we don’t collect or store your personal information while you’re browsing.
We use Google Analytics to track:
- What pages you visit
- How long you use the site
- How you got to the site and what links you clicked on
We don’t allow Google to share this data with anyone else.
Blocking Google Analytics
Some modern browsers make it possible to block the Google Analytics cookie from collecting data. This is done by installing the Google Analytics Opt-out Browser Add-on. Browsers that offer this are Internet Explorer v8 to v11, Google Chrome, Mozilla Firefox, Apple Safari and Opera.
Microsoft Clarity
We use Microsoft Clarity to understand user behaviour, which includes:
- What pages you visit
- How long you use the site
- How you got to the site and what links you clicked on
Microsoft Clarity also displays this data on a heatmap and a recording. This data is collected anonymously without using cookies.
By using this site, you agree to data collection by Blaby District Council and Microsoft Clarity.
You can find more information about Microsoft Clarity on their website.
Fair processing notice
We do not rent, sell, or share personal information with third-party individuals or companies, except to provide products or services you have requested, when your permission has been given, or as required to by law.
Any personal information will only be disclosed for notified purposes to:
- The courts, under the direction of a court order
- Our partners, strictly in accordance with agreed protocols, data protection agreements and security agreements
- Others, as detailed within our notification with the Information Commissioners Office
We are required by law to protect the public funds we administer. We may share information provided to us with other bodies that are responsible for auditing or administering public funds, to prevent and detect fraud.