Due to essential maintenance, online Council Tax, Business Rates, and Benefits services will be unavailable from 4.45pm on Monday 31 March to 9am on Wednesday 2 April. We apologise for any inconvenience caused.

We are experiencing higher-than-usual call volumes regarding Council Tax. You may find the answer you need on our Council Tax FAQ page

Standards, Feedback and Complaints

Feedback and Complaints

What to do when you want to give us feedback with the service you receive

Complaints about Councillors

How to complain about a Councillor

Customer Service Standards

We have Service Standards so that customers are aware of what levels of service they can expect.
A to Z of Council Services