Support and advice for residents - Blaby District Council

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Support and advice for residents


'Floating support' is the name given to support that is delivered to people in their own home and helps people to develop the life skills and social and community networks necessary to live independently. Floating support is provided by the Resident Support Team.

Floating support works by ensuring that problems are identified and resolved, and then at the right time, 'floats off' to work with other residents who need support.

How to apply for support

  1. The Resident Support Team can be accessed directly by residents of the district by contacting the team at the main Council Offices by telephoning 0116 272 7771.
  2. The Service can be also be accessed with a referral from appropriate agencies such as Housing Options, Adult Social Care and Mental Health Services.
  3. The support is free.


Resident Support leaflet    

Resident Support referral form 

Further information

The floating support provided may help vulnerable adults and families to:

  • Address rent arrears

  • Manage all aspects of their home so that they are not at risk of losing it

  • Examine their housing options

  • Maximise their income and help with completing benefit applications

  • Register with a GP surgery and other health services

  • Access education, training and employment opportunities

  • Access services in the local community, such as social and leisure activities

  • Help people access other services and make referrals on their behalf

The Resident Support Team will work with single people, couples and families.

The support will last from a few weeks up to two years.

Life Skills

The new, ten week course is starting from 04 May 2018 for residents of the district. Each class is designed to help with specific areas of living, including:
  • Debt Management
  • Life Skills
  • Moving into employment
  • Setting up Utilities
  • Budgeting
  • Being a Good Tenant
  • Healthy Eating

Find out more and to enquire about booking a place by contacting the Community Services team on 0116 272 7771


Community Services
Blaby District Council
Council Offices
Desford Road
LE19 2EP
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0116 272 7771
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Out of hours:
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0116 272 7602
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0116 284 9786
Last updated: 23 March 2018

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